This is a multi-year project, funded by the
National Science Foundation, in order to understand
the role that IT can play in helping people
to be resilient when their environment is disrupted.
Environmental disruptions such as natural catastrophes
or wars are not new. What is new is that we
are now living in an age where communication
and data-sharing technologies are nearly ubiquitous
for many people in much of the world. This study
uses the methodologies of semi-structured telephone
interviews triangulated with analysis of Internet
archives to understand how people use technology
as a resource to develop resilient environments.
To date, over 80 interviews have been conducted
with people who experienced wars in Israel and
Iraq. The results of this research will be published
in the top ACM conference Computer-Supported
Collaborative Work and are currently under
review in two other top ACM conferences.